Healthcare CRM for Patient Management
Know more about healthcare CRM that aids your hospice space. Provide proper care without any negligence and get faster updates about all patients who get in and out every day. Keeping a tab on the doctors on your payroll becomes easier than ever with the Kapture medical CRM software. To ensure patients’ safety and proper channeling and communication with hospital staff, CRM software for healthcare industry is the need of the hour. Healthcare professionals take great care of their patients and this is just another step in that direction.
Know everything there's to know about your patients By tracking their activities and fetching data from other patient management tools
Build 360° Patient Profile
Get to know your patients as people, by weaving information together from multiple data sources. Access patient demographics, social profiles, behavioral data (activity tracking, conversation tracking – phone calls, emails, text messages & walk-ins), medical & appointment history (supplied by them, and by fetching from your other caregiving tools).
Have Patient Details Handy (always)
For a hassle-free experience
An integrated healthcare CRM with access to all of the patients’ history and doctors’ schedules helps you provide impeccable experience to your patients every step of the way.
For instance: When a repeat patient calls to book an appointment, use their history (diagnosis, prior treatment, physician, etc.), and fix an appointment accordingly.
Predict What Your Patient Might Need
Predict what your patients might need based on their activities, medical & family history, and related conditions, and deliver exactly what they expect. This would help in patient retention, by helping them take steps to curb preventable conditions even before they emerge. Proactive management of health conditions helps foster better patient relationships.
Automate Operational TasksLower operational costs by reducing your teams' manual tasks
Take Appointment Request from Multiple Channels
Let your customers place appointment requests to you over the phone while the CRM tracks all calls and gathers every detail onto a single inbox.
Integrate emails of individual centers and track the number of appointment requests coming in everyday.
With easy web form integrations, get a collaborated view of all requests coming through multiple forms spread across multiple pages on your site.
Seamless integration with healthcare lead generation sites and other EMR portals reduces your chances of missing on any lead and brings to you all necessary information at one place.
Why You Need Healthcare CRM?
Till recently, doctors would not pay much heed to either marketers or marketing, but not anymore, especially after the advent of customer relationship management or CRM solutions for healthcare, which assimilates operational processes and improves customer relations for maximized efficiency. With an ever increasing number of patients and their growing personal and confidential information, records and referrals, healthcare providers have a lot to handle and organize in order to succeed.
- Get Your Patient Information in One Place
- Personalize Communication with Patients
- Create and Manage Appointments
- Tracking assigning priority, deadlines & completion status
- Creating custom reports for comparing ROI from the launched campaigns, track the rate of patient no-shows, etc.
What Our Customers Saying
RSoft Handles our 60+ Service Engineers Daily schedule, customer issue & align exactly as per our SOP. We are able to handle our customers issues seamless based on priority & without forgetting anyone. Now our clients are happy and so our staff without having much pressure like before.
We grew up with RSoft, We started with just 3 staff and in a few years we have 5 branches and 50+ employees using RSoft ticketing management system. RSoft handles our entire business smoothly and keeping our customers in mind