There are few industrial sectors as dynamic as the automotive industry. Car dealerships have to demonstrate outstanding customer service and competency if they want to stay ahead of their competition.
Merge duplicates at the touch of a button, and the program will automatically notify you if any of the information entered is incorrect, missing or inconsistent. You can also enhance your address data with information from external databases.
It shows a chronological list of all activities, documents, correspondence, projects and ERP receipts. All information is stored in a central database which can be accessed by all authorized personnel, ensuring authentic & communication.
The sales dashboard lets you keep track of your sales at all times. The dashboard displays all documents, addresses, appointments, tasks, follow-ups, phone calls, sales reports and documents.
CRM solution lets you keep an eye on all tasks. You can delegate and monitor tasks and once they have been completed, you can create follow-ups. The sophisticated filter allows you to sort and display tasks by due date, person responsible, and so on.
The smart "caller ID" feature enables you to see who is calling before pick up the calls are automatically logged & linked with the address. Numbers that have not been registered in your system can be cross-referenced with an external provider.
You can analyze your customer contacts, the success of marketing campaigns, and so on. Almost any type of data can be analyzed; for example, sales opportunities according to customers, products or particular brands.
Customer Relationship Management solutions will undoubtedly develop system approach to customer relations. Instead of a general development, marketing and dealer teams get a big boost for improving their job and for increasing payoffs. With CRM system in automotive sphere one is likely to:
The team has been very good when it comes to timely delivery and understanding of the requirement.
RSoft is a professional team and executes projects well and we are very comfortable with them.
RSoft understand the client's requirements and goes to length to meet their objectives.