CRM Software How Important for Your SaaS Business
Customer acquisition is the driver of SaaS businesses. Driving leads to the bottom of the sales funnel and converting them into customers is not a bed of roses. It’s a complex mission for sales teams to prospect, follow-up, nurture, and sell. Add to this, sales reps also have to deal with upselling and retention.
In a market full of growing SaaS products, your business could be neck and neck with competitors. But, how do you compete and win more customers? Customer experience is the real differentiator. The upside here? Providing excellent customer experience in the SaaS business is easy with CRM software. Well, only with a good one.
CRM comes in all shapes and sizes. But the right CRM should facilitate your sales process from the first touch point to the final sale.
Optimize Your SaaS BusinessLower operational costs by reducing your teams' manual tasks
Plan, track, and organize sales activities
Seamlessly manage and track sales activities with Salesmate CRM and make your sales process faster. Schedule meetings, calls, demos, lunches, and email for your customers and keep yourself updated with every activity that you and your sales team perform. Get a personalized sales to-do list that conveniently syncs with your calendar and mobile devices. Sales activity tracker from Salesmate keeps you up-to-date about past and future action plans. Take the right decision at the right time to close more of your new trials.
Schedule, Send & Track Sales Emails
Easily schedule and manage your sales emails right inside the Salesmate. Email is always the best way to communicate your messages. For sales, it has its importance which cannot be neglected. To get more clients on board, getting good closure ratio for your SaaS product, you are required to send emails exactly on the time your prospects require.
With Email Tracking, you can get:
Manage Your Sales Pipeline
To Close More Deals Faster
Get complete visibility on your sales cycle with Salesmate CRM. Manager, sort and filter deals and make smart decisions. It is necessary to focus on the right deals at the right time for better conversion. Let your CRM handle the deal management, while you focus on selling.
Here’s how Salesmate sales pipeline helps SaaS business:
- Get actionable SaaS metrics needed to win more busines
- Simple drag and drop navigation for quick action
- Take right decision at the right time
- Quickly spot overdue activities and take quick actions
What Our Customers Saying
RSoft Handles our 60+ Service Engineers Daily schedule, customer issue & align exactly as per our SOP. We are able to handle our customers issues seamless based on priority & without forgetting anyone. Now our clients are happy and so our staff without having much pressure like before.
We grew up with RSoft, We started with just 3 staff and in a few years we have 5 branches and 50+ employees using RSoft ticketing management system. RSoft handles our entire business smoothly and keeping our customers in mind