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Calls Management

Give a single destination to your customers

Thousands of businesses reap huge benefits from virtual number services

Convert more leads

A virtual number routes calls to your agents so you never miss a business lead. Track,record and respond to every incoming business call to better manage customer expectations and drive conversion.

Identify Quality Leads

Gauge caller sentiment and rate conversations with customers to classify leads with the automatic keyword spotting feature.Nurture potential prospects and reduce churn.

Mobile / Web Visitors into Customers

Publish your virtual number on the website to initiate calls instantly with the agents. Reduce customer waiting time and address queries in real time to convert more leads

Manage Business Calls Anytime Anywhere

Virtual number gives you the flexibility to manage business without being chained to your seat. Calls can be forwarded to personal mobile phone so you manage your business anytime, anywhere.

Safeguard Employee & Client Identity

Virtual number solution can safeguard the identity of employees and clients by masking personal phone numbers for both to and fro calling

Boost Agent Productivity

Intelligent call routing detects an idle agent and directs customer calls to them.

Lets RSoft Helps You

Deep Analytics

Get call and campaign reports, caller location and analytics for all inbound calls directed from the website and business virtual number

Smart Call Routing

Automatically redirect customer calls to the available agents basis the caller history and location.

CRM Integration

Virtual number integrates with RSoft CRM. Sync customer information from scattered sources to create a customizable dashboard

Multiple Call Handling

You can now handle up to 50 calls concurrently and increase your call pick up rate by 80% with a virtual number.

Local & International

Get Numbers for both local and International markets making your business location agnostic

Efficient 24/7 Support

Recieve support 24/7, 365 days to function smoothly and lend your business a professional image

Hosted Services

Virtual number solution customizes IVR flow, facilitates CRM integrations and provide API’s to cater to a client’s business needs

Suppt. Voice/PSTN Calls

We suppport traditional PSTN calling worldwide and VOIP calling in international markets

Be More Productive

Auto keyword spotting, IVR automation and AI-based sentiment analysis features let you save a lot of your bandwidth

Perfectly aligns with your Business

Phone App
Phone App

Complete CRM Software